https://dds.las.ac.cn/service/document?appId=a1vacbnPuv9qJRzJvdNXfsesj9JbIa6e&appKey=sPBA4vANLzjnW1k5eufEcc4k7dxfNraW&ts=1763013080780&signature=7b03cfac15ecd015cd97b0a57eed5046&articleTitle=People+and+Computers+XIII&articleAuthor=Hilary+Johnson%2C+Lawrence+Nigay%2C+Christopher+Roast&publicationTitle=People+and+Computers+XIII&language=&publicationType=1&publishYear=1998&isn=9783540762614&publisher=Springer+London